Applications Engineer - ServiceNow (Remote) Job at Top Tier Reps LLC, New York, NY

NCsvd3VFT3orZHRQcU1tVWNNbUMyRVQrOEE9PQ==
  • Top Tier Reps LLC
  • New York, NY

Job Description

Our client, a prestigious Am Law 100 firm, is seeking a skilled Applications Engineer to support and enhance its global ServiceNow platform —the firm’s enterprise system of record for ITSM and ITOM functions.

Salary range: $100,000 to $130,000 a year

While the position is remote, the company prefers candidates who reside in or within commuting distance of one of the following locations:
  • Los Angeles, CA
  • New York, NY
  • Washington, DC
  • Orange County, CA
  • Houston, TX
  • Dallas, TX

About the Role:

The Applications Engineer will ensure platform stability, performance, and security while driving enhancements and integrations across the firm’s global infrastructure.

Key Responsibilities:

  • Administer and manage ServiceNow upgrades, configurations, and patching

  • Design and implement scalable platform enhancements per ServiceNow best practices

  • Maintain and monitor MID Servers to ensure high availability and optimal configuration

  • Provide day-to-day operational support across ServiceNow modules (ITSM/ITOM)

  • Lead integrations using ServiceNow Integration Hub

  • Collaborate on Agile/Scrum teams to gather requirements and define user stories

  • Ensure compliance with firm-wide security policies and ISO 27001/2 standards

  • Develop dashboards and customized reporting for key stakeholders

  • Support ITSM governance and process adherence

Required Qualifications:

  • Bachelor’s degree or equivalent experience

  • 4+ years of experience working with ServiceNow (ITSM/ITOM modules)

  • 4+ years in IT operations with cross-functional collaboration

  • Strong knowledge of ServiceNow architecture and best practices

Preferred Qualifications:

  • Experience with ServiceNow HAM Pro

  • Familiarity with ITIL and ITSM frameworks

  • Hands-on experience with CMDB, CSDM, Discovery, and Service Mapping

  • Excellent communication and stakeholder management skills

This is an excellent opportunity for a ServiceNow professional to step into a strategic, high-impact role within a world-class legal technology environment.

Job Tags

Remote job, Full time,

Similar Jobs

JLUXLABEL

Fashion Technical Designer Job at JLUXLABEL

 ...is known for a leading eCommerce brand specializing in women's fashion. We are dedicated to offering high-quality clothing and accessories...  ...samples and be prepared for weekly fittings. Fit on live model, record fit notes to translate corrections into clear efficient... 

Pocket Nurse®

Maintenance Technician Job at Pocket Nurse®

 ...992 and is experiencing strong growth year after year. The Maintenance Technician is responsible for assisting with the day-to-day maintenance...  ...debris removal and provides snow and ice removal from the parking lots and sidewalks. Office and Events builds and moves... 

Celltrion USA

Immunology Sales Specialist Job at Celltrion USA

 ...medications to help increase patient access to advanced therapies around the world. POSITION SUMMARY Reporting to the ISL Immunology Sales Lead, the Celltrion Immunology Specialist (CIS) is responsible for achieving the sales objectives and revenue target for... 

Sibel Health

Staff Data Scientist Job at Sibel Health

 ...digital health startup with a mission to deliver Better Health Data for All. We were founded with a specific focus on our most vulnerable...  .... THE OPPORTUNITY: We are looking for a Staff Data Scientist to join our team. At Sibel, you will help develop cutting-edge... 

Trelleborg Medical Solutions

Information Technology Lead Job at Trelleborg Medical Solutions

 ...deliver pioneering, engineered solutions for transformative health technologies. Utilizing its global quality system and engineering and...  .... Qualifications: ~ Bachelors degree in Engineering, Information Systems, or related field. ~5+ years of experience in manufacturing...