Job Description

Bilingual Receptionist

Serve as the first point of contact for visitors and handle administrative tasks. They greet visitors, answer phones, manage appointments, and provide information, effectively acting as the face and voice of the organization.

Key Responsibilities:

• Greeting and Directing Visitors: Welcoming visitors, providing directions, and ensuring a smooth arrival experience.
• Handling Phone Calls: Answering, screening, and directing incoming phone calls.
• Managing Appointments: Scheduling, confirming, and reminding clients about appointments.
• Administrative Support: Maintaining office supplies, filing, and other clerical tasks.
• Providing Information: Responding to inquiries, providing general information about the organization, and helping clients with their needs.
• Maintaining a Presentable Reception Area: Keeping the reception area clean, tidy, and organized.
• Ensuring Customer Service: Maintaining a friendly and helpful demeanor, providing excellent customer service, and addressing client concerns.

Skills and Qualities of a Good Receptionist:

• Excellent Communication Skills: Clear and professional communication, both verbally and in writing.
• Organization Skills: Ability to manage appointments, organize files, and maintain a clean reception area.
• Customer Service Skills: Friendly, helpful, and able to handle a variety of customer inquiries.
• Problem-Solving Skills: Ability to handle unexpected situations and find solutions.
• Attention to Detail: Accuracy in scheduling, filing, and other administrative tasks.
• Multitasking Skills: Ability to handle multiple tasks simultaneously while maintaining composure.
  

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

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