Job Description

Chief Operating Officer – Gotham Trading NY (Luxury Watches)

Location: New York, NY (Hybrid - 3 days a week)

Type: Full-Time

Industry: Luxury Goods / E-Commerce / High-End Retail

Gotham Trading NY is a fast-growing luxury watch dealership specializing in high-end timepieces such as Rolex, Patek Philippe, Audemars Piguet, and Richard Mille. As we expand, we’re looking for a highly capable, organized, and strategic Chief Operating Officer to become the right hand to the founder and build the operational backbone of the company.

This is a key leadership position for someone who understands structure, growth, brand presence, and the psychology of high-ticket clientele.

About the RoleThe COO will create, manage, and optimize the systems that run our business. You will oversee operations, streamline workflows, build and manage a small team, coordinate with PR/marketing, and ensure the brand scales smoothly and professionally.

This role is perfect for someone who thrives in dynamic environments, enjoys building structure, and wants to help shape a luxury brand from the inside out.

• ResponsibilitiesBuild and manage daily business operations
• Create systems and processes for sales, logistics, inventory, and client communication
• Hire, lead, and oversee future team members (social media, content, admin, etc.)
• Work alongside PR and marketing to elevate the brand’s visibility and reputation
• Develop and implement growth strategies
• Oversee customer experience, quality control, and client follow-ups
• Manage partnerships, vendors, and collaborators
• Optimize workflows for efficiency and scale
• Provide weekly reports, insights, and recommendations to the founder
• Ensure the business runs smoothly without bottlenecks or chaos
• What We’re Looking ForStrong background in operations, business management, or luxury retail
• Proven ability to build systems, manage teams, and create structure
• Detail-oriented, organized, and proactive
• Comfortable making decisions and leading projects
• Strong communication skills
• Experience with high-end clientele is a major plus
• Ability to work closely with the founder as a right-hand partner
• Strategic mindset with the ability to identify what the business is missing and how to improve it
• What This Role OffersOpportunity to help shape a fast-growing luxury brand
• High-level autonomy and leadership responsibility
• Direct impact on the company’s scaling and future
• Competitive compensation (commensurate with experience)
• Long-term growth potential into an even larger leadership role

If you’re someone who understands structure, thrives in luxury environments, and can bring clarity and organization to a fast-paced business, we’d love to hear from you.

Salary: $130,000 - $150,000

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