Job Description

Job Title: Computer Support Associate

Location: Clarion, IA

Duration: 1+ Years

Job Duties:

• Performs/monitors standard processes or operations that are highly stable and/or relatively consistent in how to fix.
• Documents recording and/or distributing information. Has some breadth, depth and/or frequency of interaction with external contacts.
• Responsible for effective e-mail communications and ability to create and maintain basic documents/records
• Responsible for recognizing problems with the processes/operations supported. Is responsible for resolving those problems with pre- established and documented solutions. Is responsible for reporting to others those problems that fall outside the scope of established procedures.
• Maintains equipment, supplies, data supporting processes or operations.
• Applies some technical knowledge in the support of processes or operations

Job Requirements:

• Knowledge of computing and networking concepts and fundamentals
• Ability to use standard desktop load applications such as Microsoft Office plus intranet and internet functions.
• Knowledge of computer security policies and a general overall knowledge of computer security concepts.
• 1 year or more IT experience preferred, but recent college graduates will be considered

Education Requirements:

• Degree in an Information Technology discipline or equivalent experience. - High School or secondary diploma or equivalent

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