Job Description

Responsibilities

• Review, draft, and redline a variety of contracts, including but not limited to NDAs, MSAs, SOWs, vendor agreements, and commercial sales agreements.
• Partner closely with legal counsel to ensure compliance with applicable laws and internal policies.
• Collaborate with business stakeholders (e.g., sales, procurement, finance, operations) to understand business needs and incorporate terms accordingly.
• Track and manage contract versions throughout the negotiation process, ensuring timely approvals and signatures.
• Maintain contract records in the contract management system and support reporting and audit requirements.
• Identify and escalate risk areas and propose alternative language or solutions.
• Support process improvements to increase contract efficiency and reduce cycle times.
• Manage the end-to-end contract lifecycle for Sales, including drafting, reviewing, redlining, and tracking agreements (MSAs, Order Forms, Amendments, and other sales-related contracts).
• Coordinate with Legal to ensure contract terms comply with corporate policies and risk guidelines.
• Facilitate internal reviews and approvals of contract terms, and support communication between Sales, Legal, Finance, and other stakeholders.
• Track contract status, manage version control, and ensure timely execution and recordkeeping.
• Support contract data entry and management in CRM (e.g. Salesforce) and/or CLM (Contract Lifecycle Management) systems.
• Monitor contract compliance, renewal dates, and obligations.
• Serve as a key resource for Sales teams on contract process, policies, and best practices.
• Provide operational support to help Sales close deals efficiently while maintaining compliance and risk standards.
• Contribute to improvements in contract templates, playbooks, and processes to drive consistency and scalability.
• Assist with reporting and analysis on contract volume, cycle times, and related metrics.
• Cross-Functional Collaboration & Process Improvement
• Collaborate with Legal, Sales, Security and other teams to improve the end-to-end quote-to-cash process.
• Identify and implement process improvements to streamline contract workflows and reduce deal cycle times.
• Develop and maintain process documentation and training materials for Sales and internal stakeholders.

Experience Required:

• 2-4+ years of experience in Contract Management, Sales Operations, Deal Desk, Legal Operations, or a related field.
• Experience reviewing and redlining commercial contracts; familiarity with standard contract terms and concepts.
• Strong attention to detail and organizational skills.
• Excellent communication and stakeholder management skills.
• Familiarity with CRM (Salesforce preferred) and/or CLM tools (Ironclad, DocuSign CLM, Conga, etc.).
• Ability to manage multiple priorities in a fast-paced, deadline-driven environment.
• Proactive, solutions-oriented mindset with a strong sense of ownership.

Experience Preferred:

• Experience working with Sales teams in a B2B SaaS or subscription-based environment.
• Familiarity with pricing models, discounting, and quote-to-cash processes.
• Understanding of compliance requirements and risk considerations in sales contracts.

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