Job Description

Immediate need for a talented Credit and Collections Specialist II. This is a 12+ months contract opportunity with long-term potential and is located in Atlanta, GA (Onsite). Please review the job description below and contact me ASAP if you are interested.

Job ID: 25-80624

Pay Range: $20 - $24.50/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• Customer Collection Activities: Maintain regular communication with customers to ensure accounts are current and payments are received.
• Credit Review: Monitor customer credit status, research customer risk, and coordinate with credit specialists on resolutions.
• Account Management: Research and reconcile account history, process electronic payments, and perform accounting adjustments.
• Report Preparation and Review: Review accounts receivable (AR) metrics and detail reports, prepare and review portfolio and aging reports with management, and customers.
• Customer Communication: Respond to inquiries from internal and external customers, including billing inquiries, disputes, and contract issues.
• Conflict Resolution: Resolve payment disputes and negotiate alternative payment arrangements.
• Compliance: Maintain accurate records and documentation in compliance with financial regulations and policies.
• Escalation: Escalate issues to credit managers when necessary.
• Special Projects: Participate in special projects and assignments as needed.

Key Requirements and Technology Experience:

• Key skills; Credit Collections, Accounts Receivable, Debt collections
• Target years of experience: 2-3 years
• Strong verbal and written communication abilities
• Proven leadership and decision-making capabilities
• Collaborative team player with a cooperative mindset
• Exceptional interpersonal and relationship-building skills
• Proficiency in Microsoft Excel and Word
• Hybrid - Currently onsite every Wed, but subject to change

Our client is a leading IT Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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