Customer Service Representative Job at Connect Search, LLC, Evansville, IN

NE9menVVZXcvdHROcWNxZWZNR0YzVUQ3OEE9PQ==
  • Connect Search, LLC
  • Evansville, IN

Job Description

Job Title: Dispute Analyst

Location: Evansville, IN (100% Onsite)

Pay Rate: $22-25/hr

Schedule: 40 hours/week, typically 8:00 AM – 4:30 PM

Start Date: ASAP

Background Check: Must be able to pass a criminal background check

Benefits: For eligible employees, we offer Health, Dental, and Vision insurances, in addition to a 401(k).

Position Summary

The Dispute Analyst is responsible for supporting case management of incoming payment disputes, including ACH, ATM, Zelle, and debit card transactions. This role requires high-volume data entry, processing accuracy, and the ability to manage cases in compliance with regulatory standards. The ideal candidate will have strong administrative skills or early career experience in finance, banking, or operations, with excellent computer proficiency and the ability to multitask across multiple monitors and systems.

Key Responsibilities

  • Analyze and process dispute claims and chargeback cases, ensuring compliance with applicable regulations (including Reg E).
  • Review supporting documentation and determine outcomes for disputes.
  • Process financial adjustments and maintain accurate case records.
  • Handle disputes efficiently and within required timelines.
  • Collaborate with team members in a competitive, goal-driven environment.
  • Utilize Microsoft Excel for reporting and tracking (basic formulas and general functionality).
  • Communicate effectively with internal stakeholders via MS Outlook and other communication tools.

Job Tags

Immediate start,

Similar Jobs

Ambe

Control Engineer Job at Ambe

Controls Engineer Location: Sandusky, Ohio area PLC Programming & Code Development Develop, modify, and maintain PLC codeprimarily Allen-Bradley (AB), with increasing work on Siemens, Omron, and Mitsubishi platforms. Create, update, and document control logic...

The Royal Tern

Prep Cook Job at The Royal Tern

 ...Monday thru Saturday 5pm to 9pm and closed all Sundays, no matter what the holiday, New Year's Day, July 4th, Thanksgiving Day and Christmas Day. Please respond with a resume or drop in to fill out an application between the hours of 2pm and 4pm, Monday thru Saturday.... 

Glocomms

Data Engineer Job at Glocomms

Data Engineer (Hybrid - Scottsdale, AZ or Relocation Required) We are seeking a highly skilled Data Engineer to join a fast-paced and collaborative team. This role is ideal for someone with strong experience in modern data engineering practices and a passion for building... 

FINITETEK INC

Paralegal Job at FINITETEK INC

 ...organized, timely execution. Balance closing statements and coordinate lender funding. Perform electronic recordings, issue title policies, and distribute all relevant documents to parties promptly. Draft commercial real estate documents, including: Purchase and... 

80Twenty

Content Creator Job at 80Twenty

Content Creator Social-First Storyteller wanted!! Our world famous QSR client is on the hunt for a Content Creator who eats, sleeps, and breathes social media and has a true passion for food. If your camera roll is full of behind-the-scenes gold and what you had for...