Job Description

Job Description

This position is contingent on contract award.

Must be able to type at least 50 words a minute.

US Citizen or Permanent Resident Card is required.

This position will support the US Department of Veterans Affairs Critical Staffing Program. The person in this position will represent International SOS Government Medical Services, Inc. and provide services outlined below:

International SOS Government Medical Services, Inc. is looking for an individual to provide administrative and clerical support to ensure efficient operations of healthcare services, including patient scheduling, records management, and communication with medical staff. They play a crucial role in facilitating smooth patient care and enhancing the overall effectiveness of the medical facility.

Key Responsibilities:

• Responsible for the performance and coordination of appointment scheduling in accordance with the VHA Directive 1230, Outpatient Scheduling and Process and Procedures, and VHA Directive 1232, Consult Management.
• Represent the VA in a positive, proactive demeanor.
• Work with Lead Scheduler to achieve all patient communications are completed on time and appropriately.
• Coordinate and authorize Veteran care with community providers that the VA does not supply or cannot supply timely.
• Communicate with internal medical providers on rules and regulations for VA Community Care and advises on appropriate processes.

Qualifications

Basic Requirements/Certifications:

• Must be able to type at least 50 words a minute.
• Have basic medical terminology knowledge.
• Knowledge of Microsoft office products to include Excel, Word, Outlook & Microsoft Teams.

Education Required:

• High School (HS) or General Equivalency Diploma (GED).

Other Special Qualifications:

• Must be able to read, write, and speak English to effectively communicate.
• US Citizen or Permanent Resident Card is required.
• Pass/possess VA Public Trust Clearance.

Additional information required for final submission:

• Resume

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