Job Description

Company Overview

After nearly 15 years in the fashion corporate world, Pink Chicken Founder and CEO, Stacey Fraser, decided to take a break and focus on her young daughter and new baby girl while living in NYC and spending summer weekends at the beach. During nap times, she would sew garments made of a multitude of patterns from bright block prints to 60’s florals. The spirit of sunny beach days and her love for vintage textiles came together to create easy and stylish pieces for the beach or dinner, for herself and her daughters.

Today, Pink Chicken is more than a clothing company. We are a joyful flock of happy and creative souls who believe in spreading sunshine, creating original prints and patterns that are designed to last, giving back, sustainability and providing the best customer service to our loyal and growing community.

Put that extra pep in your step, JOIN THE FLOCK!

Position Summary:

Seeking a Store Manager to join our flock and lead our Santa Monica boutique in California. This is an exciting full time opportunity for someone with retail experience and a passion for customer service to manage the daily operations of the store including sales, customer relationships, visual merchandising and staffing.

The Store Manager is a brand ambassador tasked with supporting brand awareness and fostering a sense of community for customers and staff. They are responsible for supporting the store manager while leading through superb customer service, teamwork and achieving sales goals.

Responsibilities:

• Set the tone for store culture and environment to ensure success in all aspects of customer service, profitability, operations, associate development and store presentation
• Responsible for achieving sales goals by developing and maintaining relationships with customers
• Conduct customer outreach and drive foot traffic to store
• Maintain exceptional product knowledge
• Visually merchandise clothing and products in a strategic and appealing manner to drive sales
• Help conceptualize and execute store window displays
• Understand customer behavior and local sales trends to provide input on store orders
• Manage inventory including organizing back stock and restocking sales floor as needed
• Hire, train and manage sales staff. Provide continuous development, coaching and conduct performance reviews
• Provide sales associates with brand sales training and customer service techniques
• Establish and maintain positive and productive relationships within the community
• Plan and execute in-store events
• Lead by example and maintain the highest level of integrity and professionalism at all times
• Adhere to and enforce company standards, policies and procedures
• Ability to execute plans and procedures for the store
• Effectively communicate on a regular basis with supervisor and corporate office to effectuate constant flow of information including relaying customer feedback

Qualifications:

• 3-5 years of retail management experience
• Demonstrated ability to drive sales while delivering excellent customer service
• Excellent interpersonal skills with ability to develop strong relationships
• Ability to be accountable and take ownership of actions in achieving goals
• Strong management and leadership skills
• Excellent verbal and written communication skills
• Thorough knowledge of retail store operations
• Ability to stand and walk continuously, ensuring mobility throughout all areas of the store and availability to assist customers as needed
• Must be able to frequently bend, lift, carry, and move merchandise and fixtures weighing up to 30 pounds as needed
• Ability to work a flexible schedule including days, evenings, weekends, and holidays
• Bachelor’s degree preferred

Compensation:

At Pink Chicken, we are committed to providing competitive pay and benefits. Compensation packages are based on a wide array of factors unique to each candidate including but not limited to skill set, years & depth of experience, and specific office location.

The annual total cash compensation range is $80,000-$85,000. However, actual pay can vary based on a candidate’s qualifications, skills and competencies, as well as location.

Equal Employment Opportunity Statement

Pink Chicken is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual's age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law.

Disability Accommodation

We are committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job.

Employment Eligibility

Pink Chicken participates in the U.S. Department of Homeland Security’s E-Verify program to confirm work authorization of all new employees. Employment is contingent upon completing Form I-9 and successfully passing the E-Verify process.

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