Job Description

Location: Youngsville, NC

Job Title: Warehouse Manager

Reports To: Operations Manager - US

FLSA Class: Salaried Exempt

People Management: over 30 employees

Our client is a prominent multinational manufacturing group and a worldwide market leader in HVAC/R business. With a strong commitment to technological innovation and a legacy of excellence spanning over three decades, the company provides mission-critical products across a wide variety of global business sectors. With a massive global footprint spanning 63 countries, more than 6,000 employees, and 21 state-of-the-art production plants worldwide, the company is undergoing a significant phase of change, addressing new challenges while reshaping its future in US.

Their US operations have combined the prestige of Italian industrial excellence with a high-growth American presence . This is a unique opportunity to join a stable yet fast-evolving organization at its North American Headquarters.

Job Title: Warehouse Manager

We are seeking a decisive, "hands-on" Warehouse Manager to lead operations at our client's North American Headquarters. This is not a "desk job"; it is a high-impact leadership role requiring a strong, visible presence on the warehouse floor to ensure discipline, safety, and peak operational performance.

The ideal candidate will be a firm leader who can balance strategic planning with daily execution, managing everything from complex international logistics to team accountability.

Key Responsibilities

Leadership & Management

• Lead and manage all headquarters warehouse operations
• Build, develop, and supervise warehouse teams and supervisors
• Set performance expectations, conduct evaluations, and support training and development
• Promote a culture of safety, teamwork, and continuous improvement
• Partner cross-functionally with Manufacturing, Supply Chain, Customer Service, and Finance

Warehouse Operations & Inventory

• Oversee inbound and outbound logistics: receiving, put-away, picking, packing, and shipping
• Ensure inventory accuracy through cycle counts, physical inventories, and root-cause analysis
• Establish and enforce standard operating procedures (SOPs)
• Manage labor planning and manpower allocation to meet business needs
• Support RMA and customer return processes

Continuous Improvement & Systems

• Drive Lean, 5S, and process improvement initiatives
• Analyze KPIs and operational metrics to improve efficiency, service levels, and costs
• Optimize warehouse layout, workflows, and space utilization
• Utilize WMS and ERP systems (Infor M3 preferred) to support data-driven decisions

Transportation, Compliance & Safety

• Manage relationships with TL, LTL, parcel carriers, and freight forwarders
• Optimize freight costs, routing, and carrier performance
• Oversee international shipping with a strong focus on Mexico and Canada
• Ensure compliance with customs, hazmat, OSHA, and DOT regulations
• Own warehouse safety programs, audits, and corrective actions
• Oversee facility, racking, and material handling equipment maintenance

Qualifications

• Bachelor’s degree in Supply Chain, Logistics, Business, or related field preferred or 7–10 years of progressive warehouse/logistics experience
• Proven experience managing warehouse operations in a distribution center or headquarters environment
• Strong hands-on leadership style with daily floor presence
• Experience with international freight and customs regulations (Mexico/Canada strongly preferred)
• Hands-on forklift experience with both sit-down and stand-up forklifts, including reach trucks.
• Ability and authorization to train and certify employees on forklift and material handling equipment operation in accordance with OSHA and company standards
• Lean / Six Sigma experience a strong plus
• Proficiency with warehouse management systems (WMS) and ERP systems (Infor M3 strongly preferred), and Microsoft Office.
• Fluency in Italian is preferred

Why Join?

• Leadership role at a growing North American Headquarters
• Global organization with strong stability and long-term vision
• Opportunity to make a direct, visible impact on operations

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